General working hours with full support of all cases
Monday to Friday 8:00 to 17:00 German time (CET/CEST)
Except on the German public holidays.
Only in emergency cases
24/7/365
Important: Please note that our emergency hotline is only available for emergency cases
(Not for setups and changes).
German public holidays
North Rhine-Westphalia
2026
| Date | Day | Holiday |
|---|---|---|
| 1 Jan | Thu | New Year's Day |
| 3 Apr | Fri | Good Friday |
| 6 Apr | Mon | Easter Monday |
| 1 May | Fri | Labour Day |
| 14 May | Thu | Ascension Day |
| 25 May | Mon | Whit Monday |
| 4 Jun | Thu | Corpus Christi |
| 3 Oct | Sat | Day of German Unity |
| 1 Nov | Son | All Saints' Day |
| 25 Dec | Fri | Christmas Day |
| 26 Dec | Sat | 2nd Day of Christmas |
2027
| Date | Day | Holiday |
|---|---|---|
| 1 Jan | Fri | New Year's Day |
| 26 Mar | Fri | Good Friday |
| 29 Mar | Mon | Easter Monday |
| 1 May | Fri | Labour Day |
| 6 May | Thu | Ascension Day |
| 17 May | Mon | Whit Monday |
| 27 May | Thu | Corpus Christi |
| 3 Oct | Son | Day of German Unity |
| 1 Nov | Mon | All Saints' Day |
| 25 Dec | Sat | Christmas Day |
| 26 Dec | Son | 2nd Day of Christmas |
