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Responsibility Cloudiax, partners and customers

Which responsibilities are from Cloudiax, which ones are from our partners or customers. In which cases you get help and support from us.

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Cloudiax

  • Infrastructure issues
  • Access problems
  • Base system set ups
  • Installation of add-ons

Partners and customers

  • Known SAP problems
  • Configuration and customizing of SAP and inside add-ons.
    If contacting to the software vendor is needed the partner or customer is responsible to contact them.
Responsibility Cloudiax, partners and customers

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