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Initial Two-Factor Authentication configuration

Learn step by step how to configurate your 2FA - Two-Factor Authentication. Use it to protect your data and to ensure that nobody else can access your account.

Category: 2FA, Access,

1. Change the initial password

https://portal.cloudiax.com

User: cxxxxx.xx
Password: type in your initial password
Click: “Log in”

change the initial password

 

New password: please define a new password
Confirm new password: Please retype your new password
Click: “Change Password”

new password

 

Password changed

password changed

 

2. Login to 2-factor authentication self service

https://2fauth.cloudiax.com

User: cxxxxx.xx
Click “Next”

Login to 2-factor authentication self service

 

Please enter your password
Click “Next”

enter password

 

3. Configure your Authenticators

E-Mail (click the icon)

email-authenticator

Please add your E-Mail address
Click: “Save”

add-email

 

Smartphone push

Please download the NetIQ Auth App:

Apple App Store (iOS)
https://itunes.apple.com/de/app/netiq-advanced-authentication/id843545585?mt=8

Google Play Store (Android)
https://play.google.com/store/apps/details?id=com.netiq.oathtoken&hl=de

 

Please start the App and follow this initial steps (example Android).
Accept the license agreement.

license agreement

 

Configure your PIN number

configure pin

 

Confirm your PIN number

confirm pin

 

Allow push notifications (recommended)

allow push notifications

 

Click on the Smartphone icon on the self service portal

icon smartphone

 

Add a comment (name) for the authenticator, for example “push”
Click “Save” to start the smartphone enrollment

add name

 

waiting smartphone data

 

Go back to your smartphone App and press “+”

add authenticator

Allow the camera usage and scan the QR code from the self service portal

allow cam

 

Add your account information: cxxxxx.xx

add account

 

TOTP (click the icon)

totp

 

Add a comment, for example “TOTP”

add comment totp

 

 

Go back to your smartphone App (as described for “Smartphone)

  • Press “+”
  • Scan the displayed QR code
  • Add your account information: cxxxxx.xx
  • Press “next”

You will see both authenticators (push & TOTP) in your App now:

both authenticators

 

Click “Save” in the self service portal.

 

Logoff from the self service portal:

logout

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