Detalles
Upgrades – Request an update – Planning and testing – Cutover Set-up – Incident or request Emergency Hotline – Availability / working hours – What is an emergency case? – What is
Detalles
Upgrades
– Request an update
– Planning and testing
– Cutover
Set-up
– Incident or request
Emergency Hotline
– Availability / working hours
– What is an emergency case?
– What is not an emergency case?
– No ticket no support
– Quality of the tickets
Responsibility
-Cloudiax tasks
– Partner and customer tasks
Hora
(Jueves) 2:00 pm - 2:45 pm
Ubicación
Online training
Cloudiax AG
